We do not offer exchanges because we can't guarantee the size you need will be in stock by the time we get your return back. We have a huge selection of product and it moves very quickly!
Any items can be returned for store credit if they meet all the return criteria.
All returned items are for STORE CREDIT ONLY, no refunds. Items must be received within 14 business days of receiving the order to get a store credit. Anything after that will not be accepted, and you will be responsible for shipping costs to get it back to you. If you choose not to pay shipping charges to get it back to you, your items will be donated to charity after 30 days. Anything that smells of smoke, has stains, animal hair, has been washed/worn, or damaged by you will not be taken back. It must be in its original condition with the original tags still attached. If you believe you have received an item with a defect we must be contacted within 3 days of the date it was delivered to you in order for you to get a replacement. After the 3 days, there is nothing that we can offer you.
Once we receive returns, they will be processed within 3-6 business days. You will then be given a store credit of the amount of the item minus the shipping charges. We are not responsible for any shipping costs, the customer is responsible for all shipping costs. This credit will be placed on the customer account that was created at checkout. If the customer checks out as a guest they will need to create a customer account in order to redeem a store credit. Please note that all store credits will expire after a year! All denied returns will be donated to charity if not claimed within 30 days.
All clearance items are FINAL.
Please send returns to:
American Pretty Boutique
8078 Lock Rd.
Centerburg, OH 43011